CROWNE PLAZA - DUBAI JUMEIRAH BY IHG, Dubai – Your ideal downtown stay
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Key details
Hotel Overview
Al Mina Road,
Dubai,
United Arab Emirates,
Dubai
Crowne Plaza - Dubai Jumeirah By Ihg - Business and leisure hotel with rooftop pool near Burj Khalifa
Located in Bur Dubai, the hotel is a short walk from Etihad Museum and a 10-minute drive from Burj Khalifa. Facilities include a rooftop pool with views of the Dubai skyline, a state-of-the-art Health Club and Spa, and six food and beverage outlets. The hotel offers a complimentary shuttle to Mercato Mall, The Dubai Mall, and La Mer Beach. Business amenities include modern meeting rooms with audio/visual equipment and a business center. Dining options include Ginger, a Pan-Asian restaurant, and The Docks, a gastropub with live music.
Additional perks of the hotel
Free access to the health club with fitness center, sauna, and spa
Complimentary wireless internet access
Spacious underground parking
Concierge services
Regular shuttle bus to Jumeirah Beach and shopping malls
On-site Mirage spa offering body and facial treatments
Business center staffed 24 hours
Rooms
The hotel offers 252 rooms and suites, including 32 family connecting rooms. All rooms feature WiFi, 40-inch flat-screen TVs with satellite channels, mini-bars, and personal safety deposit boxes. Some rooms include Burj Khalifa views and seating areas. Executive suites provide additional space and upgraded amenities.
Other conveniences
Iron and ironing board in all rooms
Tea and coffee facilities
Soundproofed rooms
Free toiletries and bathrobes
Wheelchair-accessible rooms available
Emergency cord/button in bathroom for accessible rooms
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
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Guest Reviews & Ratings
What Guests Are Saying?
Guest reviews
5.0/10
based on 9 reviews
4/5
based on 1241 reviews
8.4
8.4/10 based on 1513 reviews
#192 of 597 hotels in Dubai based on Tripadvisor
Jack
United Kingdom,
April
2024
7.2/10
The hotel environment was not as new or clean as expected, but I still found it reasonably accommodating with a bath. The staff were excellent, very friendly and extremely courteous, making my overall experience wonderful. However, there was one particular woman who was rude, which was a downside.
Rooms
7.0
The rooms were not so new or clean enough compared to some other places I've stayed in.
Service
8.0
The service was excellent, with very friendly and extremely courteous staff. However, there was one rude woman that impacted the experience negatively.
Location
8.0
The location was just fine, with reasonable taxi fares to downtown Dubai and a quiet surrounding area with nearby shops and restaurants.
Dining
6.0
The dining options were not quite rich, especially in terms of cheese options, and were also on the expensive side.
Facilities
7.0
The facilities were adequate but not outstanding.
friendly staff
room cleanliness
Alfred
United Kingdom,
February
2024
8.2/10
My stay at the hotel was fantastic! The rooms were exceptionally well-appointed and very quiet, exceeding my expectations. However, I missed having a view. The service was top-notch with early check-in and always courteous and friendly staff. The location was great for beach access and shopping, although closing early was a bit disappointing. The dining experience was tasty but could use some improvements in certain items. Overall, a wonderful stay with great value for money.
Rooms
9.0
The rooms were exceptionally well-appointed and very quiet, exceeding my expectations.
Service
8.0
The service was very accommodating, and the staff was always courteous and friendly.
Location
8.0
The location was perfect, close to most attractions in Dubai and 15 minutes from the airport. However, it would be nice if it stayed open later, especially in summer.
Dining
7.0
The dining options were varied and tasty, but some items like bacon and sausages needed improvement.
Facilities
9.0
The hotel offers a range of facilities to ensure a comfortable stay.
Paul
United Kingdom,
February
2024
7.0/10
My stay at the hotel was a mix of positives and negatives. The friendly staff and convenient location close to shops and restaurants were great, but the lingering smoke smell in the room was off-putting. The dining experience offered variety but was marred by noisy guests during busy times.
Rooms
6.0
Upon entering the room, I was greeted by a strong smoke smell that persisted for more than half an hour, overshadowing the pleasant cologne aura. Not the most ideal situation.
Service
8.0
The service was excellent overall, especially the super friendly staff members. However, due to short staffing, there were slight delays that raised some concerns.
Location
7.0
The hotel's location was decent, with reasonable taxi fares to popular attractions despite being a bit far from some tourist spots. Nearby amenities were convenient, though the Wi-Fi quality left something to be desired.
Dining
7.0
The dining options were diverse, with live barbecue offerings and a good selection. Unfortunately, the presence of noisy and careless guests, especially on weekends, affected the overall experience.
Facilities
Friendly staff
Smoke smell in room
Nick
United Kingdom,
January
2024
6.6/10
The hotel had a noticeable smoke smell in the rooms, which was a downside. On the bright side, two of the rooms came with breakfast, offering good value for money. The service was mostly friendly and helpful, except for one notable incident during check-in. The location was convenient with easy access to the GYMS and swimming pool facilities. Dining had a good variety of choices but was slightly affected by noisy Indian guests on weekends. Overall, the hotel is below standard but still offers decent service within a quiet area while being accessible to various parts of Dubai.
Rooms
5.0
The rooms were full of a smoke smell, which was not ideal. The fact that two of them came with breakfast was a nice perk.
Service
8.0
The service was generally super friendly and helpful, apart from one incident during check-in.
Location
7.0
The location was just fine with reasonable taxi fares to downtown Dubai attractions. It was in a quiet area but close to shops and restaurants.
Dining
6.0
Dining was good with many choices but affected by noisy Indian guests on weekends.
Facilities
5.0
The hotel had a fantastic makeover making it more enticing. However, it is below standard in terms of quality.
Great location
Smoke smell
Lucy
United Kingdom,
January
2024
7.8/10
My stay at the hotel was a mix of positives and negatives. The King Suite I usually stay in wasn't as clean as I had hoped, with some noise from the air conditioning. However, the bathroom was lovely and clean, featuring a huge bathtub and a shower/wet room. Before the evening return after a day out, the room was refreshed, creating a welcoming atmosphere.
Rooms
7.0
The King Room was not really clean, and there was some noise from the air conditioning, but the bathroom was lovely and clean with a big bathtub and a shower/wet room.
Service
9.0
The staff are extremely friendly and helpful, always ready to assist in any manner necessary to enhance the enjoyment of my stay.
Location
7.0
The hotel is a bit far from the main attractions in Dubai but still offers a nice setting. It's close to Kite Beach and Dubai Mall. I would recommend Gingers Asian Restaurant and the Dock Pub for drinks and live music.
Dining
8.0
The dining options are good overall, but there was an experience where the service was slow, and items were served cold. However, the hotel is clean and efficient. I particularly enjoyed the homemade ice-cream as a nice alternative.
Facilities
8.0
The hotel facilities are decent and offer everything you need for a comfortable stay.
friendly staff
not very clean room
Diana
United Kingdom,
December
2023
7.0/10
The hotel had some cleanliness issues in the rooms, but everything else was well-organized. The room wasn't ready on time for check-in, causing a delay. The service was outstanding, particularly thanks to the welcoming and helpful staff members. The location was conveniently situated close to various amenities and with easy access to transportation options. However, the dining experience had some drawbacks in the quality of food offerings.
Rooms
6.0
The rooms weren't as clean as expected and had a lingering smell of old materials. There was also a delay in room readiness upon arrival.
Service
9.0
The staff, especially Lika and Umair, provided exceptional service from start to finish, making the stay welcoming and comfortable.
Location
8.0
The location was clean and conveniently away from crowded areas, with easy access to transportation and nearby shops and restaurants.
Dining
5.0
The dining experience had too much spicy food and lacked quality in breakfast offerings.
Facilities
7.0
The hotel offered various facilities but lacked in maintaining cleanliness.
David
United States,
October
2023
6.6/10
My stay at the hotel had its ups and downs. The location was convenient with nearby dining options, but the room needed updates and had no view. The service was hit or miss, with valet parking being a highlight but overall unprofessional. However, the hotel was among the best in its area and not too far from attractions.
Rooms
7.0
The room was affected by nearby construction and lacked updates, but it was clean and comfortable.
Service
5.0
The service had its positives like valet parking, but overall felt unprofessional and disorganized.
Location
8.0
The hotel's location offered convenience with dining options nearby but was further from the city than expected.
Dining
6.0
While the hotel had no dining, I enjoyed Gingers Asian Restaurant nearby. However, breakfast options outside the hotel were disappointing.
Facilities
7.0
The hotel lacked some amenities, but it was clean and had friendly staff.
convenient location
unprofessional service
Edward
United States,
September
2023
8.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious and comfortable, especially the big and cozy bed, but the disco noise was a drawback. The bathroom was lovely and clean, offering both a bathtub and a shower. The location was convenient, close to the city center but a bit out of the way for some attractions. The dining experience was enjoyable with a variety of dishes, and the service, especially from the restaurant staff, was friendly but slow at times.
Rooms
8.0
The rooms were ready at 2 o'clock and the bed was big and comfortable. The bathroom was huge and clean, with a bathtub and shower.
Service
7.0
The restaurant staff was friendly but could be slow at times.
Location
8.0
The hotel's location was very good, right in the center of the city, but a short taxi ride away from major attractions like the Mall and the beach.
Dining
9.0
The dining experience offered a wide range of Arabic, Asian, and western dishes. The live barbecue with salmon, chicken, and meat was a highlight.
Facilities
8.0
The facilities were modern and well-maintained, with a nice rooftop pool.
John
United States,
July
2023
6.4/10
What a mix of experiences! The hotel was a bit noisy due to a generator on the roof, but my room was very clean, and the breakfast was delightful. I would consider staying here again in the future. The room had both a bath tub and shower, which was a nice touch, and the rooftop swimming pool was a great feature despite the overall shabby and dull appearance with some stains on the carpet.
Rooms
7.0
The room was very clean, and the bathroom having both a bath tub and shower was convenient. However, the overall appearance was shabby with stains on the carpet.
Service
6.0
The staff went out of their way to pick us up and take us to the mosque, but they were lacking in clearing crockery from the table.
Location
6.0
The location was good, with plenty of taxis available. However, it was a long way from the city and poor for local attractions and shopping. Still, it was convenient for buses and taxis around the city.
Dining
5.0
Facilities
The hotel has a nice big rooftop swimming pool, which was a great feature despite the shabby appearance.
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Crowne Plaza - Dubai Jumeirah By Ihg21.08
-
22.08.2025
